Mack Extended 4 Years US/International warranty for Video Guarantees both Parts and Labor for 4 years past the manufacturer's warranty, for a total of 5 years coverage. Mack will warranty a Video Camera to operate according to manufacturer's specifications.Worldwide Coverage The advantage of the Mack Camera Worldwide Extended Warranty is the opportunity for worldwide service. Mack Camera Extended Warranty will honor your coverage wherever you are in the world!!! From North America to Asia, you are protected from any out of pocket expenses you may incur due to manufacturer defects of your equipment. Prior to having equipment serviced at an International Factory Service Center, please email to: bwarner@mackcam.com for a service authorization number. In the email, please provide us with your Name, Warranty Number, Make and Model of your equipment and a brief description of the problem you are experiencing. You will receive an authorization number for service via email. It's that easy!! Their website is www.mackcam.com.