I have to say that 17th Street Photo has about the best service I have ever encountered in ordering on line. The site is clear, the order placement is easy and the processing of the order is swift. I have just taken possession of my second order and both times the order was placed on a Monday and I had it in my hands by Wednesday (of the same week mind you).

As I stated earlier I am delighted with you service and you can be assured that I will keep using your store for any future photographic needs.

Kris W.
C.S.C.
Dallas, TX.

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I am Australian & asked friends on a US trip with 3 days in California to bring me back a camera & flash. I haven´t used mail-order before & got scared out of my wits when I read some horror stories in Bizrate. The ‘No Grey Market´ sign & bunch of smilies next to 17th Street & its +´ive reviews helped me decide. I emailed a guy named Martin with questions re the products, payment & most importantly how could he get it to California for the 3 days my friends would be there. He responded promptly & thoroughly. As soon as my bank transfer appeared in their account, my parcel was shipped to arrive 2 days early at a nominated Fedex pickup location I located on the net. It was collected & arrived in Australia without a hitch. Goods were as advertised. I was impressed with the trouble Martin went to, to ensure a crucial order arrived in a tight time frame. I wouldn´t hesitate to recommend 17th Street to anybody in Australia who wanted gear at a great price from a reliable company.

Martin, thanks once again for all the help.

I remain,

Yours truly,
Peter S
Australia

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Hello, 17th Street Photo Folks,

I fell in love with the Pentax binoculars after seeing it in a catalog for $399. Knew there had to be a better price so searched the net and found you. Read some feedback, checked your prices and shipping, and ordered it. Since your price was $135 less than the catalog price, I requested FedEx one-day shipping. I ordered it 10/29/02 at 4 pm. It showed up at my office on 10/30/02 at 2 pm today! It doesn't get any better than this. 22 hours? What took you so long! I'll recommend you to everyone I know. This is wonderful service. Now, let me get back to my camera.

Thanks so much,

Lin L.

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Hi folks. Just wanted to let you know I received my Olympus IS-5 deluxe today. 17th street photo did an outstanding job. Received conformation one minute after ordering. Received shipping conformation and tracking number four hours later. Received camera three days later. GREAT JOB. Sealed box with all contents. I guess all the good reviews on biz rate and resellers were right. Your great reviews were the deciding factor on choosing to buy from 17th st photo. (also the great price) I will be posting on biz rate/resellers on my experience. Thank You

Anthony E.

o:p>

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I wanted to send a quick THANK YOU to 17th Street Photo. This was my first digital camera purchase. After researching, I investigated your shop online and found the testimonials to be almost unreal....

Can tell you that you can add one more "positive" response to your record. I ordered a camera and some equipment through a sales rep (via phone call) and found there were no "gimmicks" or "pressure" to add items. I ordered the products at noon - by 3:30 pm that day I received tracking info from Fed Ex that the products were in transit. I received the complete order 3 days later and couldn't be more pleased with the products, or the service from 17th Street Photo. Thanks - I'll be spreading the word to my friends.

Mitch W

Pickerington, OH

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To my friends at 17th Street Photo,

I just wanted to let you know that I have been extremely pleased with the service I have received from your company. I have placed two orders with 17th Street Photo over the past two weeks and both have been filled in a professional and timely manner. The products came as promised - new, with warranty, and all accessories included. The deliveries were sent out the same day as I ordered them and came within the 3-5 day time period you promised.

Like many e-consumers out there, I did my research on where to buy my camera outfit. I don't know why there are so many scam artists out there when it comes to buying cameras and accessories, but they seem to be out there in droves. After hearing a close friend get hosed by a bait and switch from another company, I was very happy to read so many positive testimonials on your website and also those on photo.net. All I can say is that you can add my name to the list of satisfied customers who praise your business.

Michael K.

San Fransisco, CA.

___________________________________________________________________________

You guys have the greatest service on the planet! This is my third order and I would not order photo equipment from anyone else.

If you are participating in any rating surveys, please forward a copy. You deserve the highest recommendation.

David L. W.

Los Angeles CA.

___________________________________________________________________________

Hello to everyone at 17 Street Photo,

This is a Thank You for the fast and efficient service you gave me when processing my order. My Olympus C3020 and accessories arrived yesterday, 8/1/2002. The order was complete and correct. I'm tickled pink with the merchandise. You people are tops on my list and I intend to do all of my camera purchases at your establishment. I'm sure you'll be receiving orders from my friends because I haven't been able to say enough goods things about you.

Thanks again and I'll be seeing you soon.

A very Happy customer.

Peter L.

Philadelphia PA.

___________________________________________________________________________

I received the Nikon N65 Deluxe package and a 70-300 lens today. I researched the cost of Nikon cameras extensively and am certain that I found the best deal. In addition, I was impressed by how easy it was to place an order, the speed in which my items were shipped, and the follow-up e-mail letting me know where I could track my package. I was also impressed by the quality of the "extras" in the Deluxe package......Thank you very much for exceeding my expectations. I would refer anyone to your website and will buy from you in the future!

Marian V. P.

McLean Va.

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17th St. Photo,

I placed an order with you via the internet on August 6 at approximately noon EDT (order 27982). The order arrived here in Dallas at approximately 11am CDT today, August 8. I am in utter amazement. Granted, some credit goes to FedEx for their haste, but you did a terrific job at both keeping the product in stock and shipping the same-day to provide an overall quick and effortless order experience for me the customer. I truly appreciate the excellent customer service. My previous experiences with online purchasing

have run from fair to poor. 17th St. Photo has restored my faith!

Thank you very much for making it easy and pleasurable to do business with you. I will certainly visit you for any future photographic needs I may have.

Sincerely,

Dallas, TX.

Chad E. Novak

___________________________________________________________________________

I recently placed an order with your company -- and I couldn't be happier. Just wanted to let you know you have one VERY satisfied customer.

I was in the market for a new camera and lens. I had done a lot of research to decide what I wanted, and then did more research to find a reputable on-line source. I was impressed with your prices, but even more with the outstanding customer service ratings you received (especially on bizrate).

So I placed an order during my lunch hour on Friday ... from here in California. The order was placed around 3:30 NY time. That's when I noticed that you closed at 3:00 on Fridays and aren't open on the weekend. I was a bit bummed, but resigned myself to getting the order processed on Monday. You can image my surprise when I received the notice that the order was not only processed, but filled and handed-off to FedEx in less than an hour!!! Seemed too good to be true. Monday afternoon (about the time I thought you might first be looking at the order) -- it arrived on my doorstep. The package was in perfect shape, and all contents in excellent condition. I was also pleasantly surprised to see the vendor rebate form included!

Once again, I am incredibly impressed with your company, and the wonderful people that have the vision and can-do attitude that set the standard for on-line business. I don't know who was working late on Friday, but THANKS for going above and beyond the call of duty to fill my order. I got my new camera in time for my birthday!

I'm telling all my family and friends about your wonderful company, too. Thanks!!

Jennifer

Harbor City CA.

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Too often I have been penny wise and pound foolish, going for the lowest price, but this time I paid attention to reviews.... What a wise decision. I couldn't have been treated more courteously and generously . I spoke several times to Martin and Orlando, both of whom were always patient and congenial in assisting me. It was also a rare experience to dial an 800 number and speak directly to a person--no tedious "press 1," press 2," " press 3"....options, no recorded voices, and no snippy representatives--just real live human beings genuinely trying to help a customer. I am highly recommending your store and services to friends and family. Feel free to use my response in your store's rating (and in considering a raise or promotion for Martin and Orlando).
Thanks so much. I'm not too savvy when it comes to cameras so I was really worried about making the wrong decision. Your help was most appreciated.

Sincerely,

Kathleen S.

Dear 17th St Photo,

Thank you for your excellent customer service. Recently I purchased a new Minolta digital camera elsewhere and looked for an IBM microdrive for travel.

Your site not only had the best price for the MicroDrive, but you were the only ones touting the current $50 rebate for purchase. I downloaded the rebate form and placed my order with you. When I made a follow-up phone call, I received no hard sell and no threats of delayed shipment unless I purchased overpriced accessories, just a courteous answer to my question and a promise of fast delivery. The order was received on time as promised, and you had also included an extra copy of the rebate form.

Please accept my sincere thanks for your courteous and prompt service as well as your good value and respect for the customers' pocketbooks. My only regret is that I did not find your website before I purchased my camera. I will be certain to shop with 17th St Photo for my future camera needs.

Gratefully
Cate Merritt M.
Cobb, CA. __________________________________________________________________________

I wanted to take a minute to tell you how impressed I am with your company. On Wednesday I ordered a digital camera from you at 10am. At 2pm, I received an email telling me it had shipped. At 2pm Thursday afternoon, I checked the Fed Ex tracking number to find it had already arrived at my home. I have to tell you, I have purchased many items over the web and through catalogs. No one, I mean NO ONE, has ever delivered this kind of service for me. You will have all of my future business and I will make sure my colleagues here at Yale are aware of your dedication to customer satisfaction, as well. Great Job all the way around.

Regards,

It has been a grueling experience trying to find the best price on a digital camera AND deal with a company with integrity. Again, I point out to you, I am no novice at internet shopping... I have literally spent tens of thousands of dollars on the internet and NEVER have seen such deceptive practices and disreputable practices. As noted in my original email (below) I have been to camera buying hell and back. But I was determined to get this camera.

I preserved and after doing some further research. I found out there are a lot of folks out there who have gone through the same deceptive business practices that I did with a multitude of companies. And after all the bad experience I had with camera dealers in New York, I hesitated to deal with anyone from that state. But I digress...

One company's review based on real customers' input, stuck out like a sore thumb ***** 5 stars all the way, so I gritted my teeth and choose 17th Street Photo. I can now say... they earned all 5 of those stars!

* They had complete camera info, not a brief synopsis

* They do NOT have an asinine return policy

* They said at BizRate & PriceGrabber the camera was in stock - and it was!

* They said the camera was brand new, and it was

* They said they would include all the manufacturer's accessories and they did

* They said there would be a warranty and there was

* They gave me a good price: $499.89

* They did NOT gouge me on shipping and handling: $19.82

* When I ordered, they shipped it without demanding a bogus "confirmation" phone call

* The web site said ground shipped items would arrive in 3-5 working days. I ordered on 5/16 (Thursday) & it was delivered 5/20 (Monday). On time delivery and then some!

* The camera was well packed and arrived in good shape

* They guarantee Satisfaction - and I am!

Multiple kudos to 17th St Photo for being what they said they would be and doing what they said they would do! There are good guys out there ... give a 10 for me.

Sincerely,

Amber S.

Hello,

I just received my first order from your company, and I wanted to take a minute to let you know how happy I am with your service. I have always been rather hesitant shopping on-line because of the trust factor, so before I ordered from your store, I did some homework. I read all I could about your service and was very impressed with the reviews I read. It seemed that they were all positive and you guys received a very high rating on Bizrate, as well. It was nice to see that you guys have a secure site, and are listed with the BBB online. I placed my order Sat. May 4 and received my order on Tues. May 7th... on time, and in excellent condition. It was just what I had ordered, and looked like I had picked it up at the local camera shop (except I paid about $150.00 less with your company than the "national chain")

I will be using your services again, in fact I just made another order today!

Thanks!

Tim A.

Avon, OH.

Thank you for your very speedy shipping. I got my scanner today and it works great! I just wanted to say it was a pleasure to do business with your company. I looked at a few other online merchants, and was hung up on, told the item would cost $200 more than listed on their web site, and many other horror stories. 17th street photo did none of the above. The only thing you did was give me great service, at a great price, with no funny business at all. I will shop with you again in the future.

Thanks again,

Justin H.

Seattle, WA

Just wanted to say that you guys live up to your reputation; A+. I'm glad I read the store reviews on a search engine before I ordered. Word of mouth says you guys are the best and I put in a good word for you in my own review. Great prices, fast delivery, low shipping cost, and no sales calls. I'm thinking about a zoom lens for my new camera, so we may be doing business again soon.

Keep up the good work.

Margie W.

Dear 17,
Thank you so very much for my new canon 70-200mm 2.8L IS lens. I ordered it on Friday and I just got it today. It's incredible how fast it got here. Thank you very much. Not only do you have the lowest prices on the lenses I want but your service is also second to none. You've just made a new fan and I'm going to praise your name to anyone who cares. Thanks to Martin for all of his help. I'll see you guys again for the 16-35mm 2.8L when you get it in stock.

Sincerely,
Victor C.

Hello,

I just wanted to say that I approached the entire process of purchasing my new Olympus E10 online with a great deal of concern. What you folks have done COMPLETELY changes my outlook. Polite, helpful, non-pushy salespeople, and very prompt delivery all made for a wonderful experience.

THANK YOU!

-Frank W.

Just wanted to drop a note to thank you for the prompt and efficient handling of a recent order I placed on your web site. After reading many, many horror stories about problems associated with ordering digital cameras, in particular, over the Internet, I was a bit cautious. Your store, however, had high marks and I now know why. My order was exactly right, and it was exactly on time. The price was very good also...

Jonathon N. A.

Louisville, KY

You'd be grateful for my comments? You SURE WILL! I'm thrilled with the purchasing process I experienced with 17th St Photo! I had done some research on cameras and was ready to buy when I found your Web site. The site was easy to navigate and your prices were unbeatable. On Tuesday, 3/19 I ordered my camera. You filled the order immediately and it shipped that afternoon. On Wednesday, 3/20 I had my camera in hand by 1:00 p.m. or so. The camera, being brand new, came in an unopened box and, thus far, had everything in it was supposed to. I've already begun taking photos to become familiar with it. Thanks for your prompt response to my order. I've already told several friends and family about your Web site and will continue to make referrals!

Regards,

Paula K.

Linwood MA.

After pricing what I wanted at major retailer's web sites, I researched all the retailer sites I could find that posted lower prices. I'm sure you are aware that most were bait-and-switch, or bait-and-gouge, or possibly selling merchandise they came by in a less than honorable ways. After finding so much negative information, or allowing for such because of a lack of verifiable information, you might understand my pleasure in finding you.

Anyway, you have gained a happy customer and I will be back as soon as I can afford a good external flash and wide angle lens for the camera.

If you need a reference from a very rural area of New Hampshire, I'll respond to anyone that if they have done the necessary homework - you will be at the top of their list.

Leighton C.

South Sutton, NH

Dear 17th photo

Thank you for your excellent service and responsiveness. I purchased a Canon Eos Elan 7e (plus 2 lenses) over the phone at about 10:30 this morning from your salesman named Dov. He was courteous, helpful, and promised no surprises. It was my first on line purchase and, being a skeptic, I was very nervous. Before 4 pm the same day, I received a purchase confirmation and Fed Ex tracking number (which allows me to online track the FedEx shipment). The prices were just about the lowest on line, and I saved over $120 from camera shops in my area. I am pleased by the service thus far. I will get back to you and follow up when I receive my camera.

Bill W.

New Jersey

To whom it may concern,
I received my camera today and want to thank you for the extremely prompt and professional manner in which the transaction was handled.
I wanted to let you know that the ordering process was a breeze and I was amazed how quickly I received a Fed Ex tracking number.
Great service, great prices and promises that are kept, can only insure a solid future for your business.
I will definitely order from you again.

Thanks,
Please feel free to share my comments with other customers should you choose to.

Frank R.

Coolpix 995 Order

17th St Photo,

I wanted to personally say Thank You for the great service and quality

merchandise! Overall my experience with this company has been excellent your website was easy to navigate, as I knew what I was looking for. Your prices are among the best on the Internet for my product.

Your service of e-mailing me my order number and later the tracking information for my package that was shipped was excellent.

...I was e-mailed the tracking information for my package. I received my camera three and a half days later. The shipment was received and all components were contained exactly as stated in your advertisement and as Canon advertises. The Canon Powershot G2 is excellent and working good as advertise. I have been using the Camera for a couple of weeks now and I am very please with the quality of the pictures and the quality of the camera. My on-line shopping was: Easy, no hassle, no sales pressure, no telemarketing, convenience for me the customer. The phone call that I made to your store was also no hassle, with no additional sales pressure.

Your website computes shipping before you enter your credit card information. Many other camera sites won't. Your company also provides tracking numbers for real time tracking of your package, a great service.

I will definitely order from 17th St. Photo again

I will be back in the future for many other photo needs!

Edward F.

Missouri city, TX

I spent hours on the web studying a variety of suppliers to obtain a Canon Powershot S300. I discovered how many scams are on the internet where suppliers try to get you to order and then bill you, but never provide the product. The lure is their "low price". I finally chose on your company based on a variety of sites providing reviews of your company. I must admit I was still apprehensive ordering from your company. But I now have to admit, I was pleasantly surprised how well and how quickly my online order was handled....

Giorgio L.

Seattle, WA

Hello,

I'd like to thank 17th St Photo for their excellent customer

service I have experienced this past month. I ordered my camera on the

31 of December and did not receive it when I should have. By simply

writing an e-mail and making a phone call, my order was quickly looked

into. When it turned out that FedEx had lost my package, 17th Street

quickly offered me a new one or a refund, whichever was my preference.

I chose the camera and this time it arrived on time. I have already

begun taking pictures and am simply delighted with the product and all

that came with it. Michael was particularly helpful in resending my

order and he was very personable as well, leaving messages and dealing

with me one on one. I plan to highly recommend 17th Street on all web

site reviews and I also plan on returning for all my photographic

needs. Thank you very much for your time, patience, cooperation, and

service.

Sam D.

Birmingham, Alabama

Dear 17th Street Photo,

I wanted to take a moment to thank you for your excellent service. I found my recent internet shopping experience with you to be fantastic! You´re prices are unbeatable, your web page is perfect and my products were delivered faster than I ever expected.

Your company stands head and shoulders above anyone I´ve dealt with in a long, long time. What a pleasure doing business with you.

Please feel free to use my remarks as you wish.

Thank you very much.

Sincerely,

Craig A.

Bremerton, WA

Hey I just received my order and just wanted to let you know that ordering from you was one of the best online purchases I've made. You're prices can't be beat, your email correspondence is outstanding and delivery times are superb. I will be looking to 17th Street Photo to make battery and memory card purchases in the future. Thanks!

Andy M.

University Park, PA

I am extremely impressed by your organization - not only did I receive my order sooner than I ever expected, but I received this very prompt response to my emailed question and then Dov called ME before I even had a chance to make the call myself! You can believe that I will be checking out your company first before purchasing any other camera accessories or equipment!

Thank you for renewing my faith that service does exist somewhere in the world (and on top of that, yours was by far the best price on the AC adapter I was looking for my new camera).

Elaine L.

Boston, MA.

I received the camera in perfect condition with the warranty. This was the largest ticket item I've purchased over the internet and it was a totally positive experience. No problems whatsoever. I was really impressed that I ordered it at 7:30am and when I checked my email at 9:00am I not only had an order confirmation, but the product had shipped and I had the tracking number. I did my homework on the camera I selected. I searched for the best price and balanced that with the supplier with the best rating. It worked, and I am a satisfied customer.

Kim B.

Shoreline, WA

What a pleasure dealing with you guys! I ordered a camera and accessories via the web site late on a Friday afternoon. On Tuesday, I had the completed Order in hand. Everything was as advertised, I saved

some money and the order was complete. I'll be a regular customer now and I've already recommended you to one of my colleagues. Thanks again.

John E. M.

Bumpass, VA

To 17th Street Photo,

As a first time customer let me give you my newly formed impression of your business. I initially made my purchase through your web-site because I saw you were the cheapest in offering a brand name item that I was actively looking to buy. Even after I added in the normal S & H add-on to your price, I was impressed. I realized that I had made a mistake in the ordering process, and was immediately transferred to Dov to explain the problem. He proceeded to tell me that the computer had already "...somehow corrected it on its own.’ I was impressed. I then asked him (at 3:15 PM) if he may still be able to still ship the same day, whereas he said "...yes!" I was impressed. Now I just received an e-mail from you people stating that indeed the item is on its way to me, and again I am impressed!

Consider yourself listed in my internet "Favorites" file. You have earned my confidence with your price and service and I look foreword to doing business with you again in the future.

Regards,

Gregory M.

Just wanted to send a quick note of thanks for the

outstanding service! I used to be pretty leery of New York photo dealers advertising cheap prices-- there's usually a catch (gray market warranties, additional fees for standard items, shady billing tricks for out of stock items, etc).

So imagine my pleasant surprise when my first order from

your company arrived yesterday, earlier than expected, in perfect condition with full packaging and a US warranty just exactly as your website had promised.

Extremely competitive prices, and absolutely flawless

online service-- who could ask for anything more! Keep up

the great work!

Thanks,

Lynne B.

Island Lake, IL

After reading your reviews and checking your prices on a search engine I felt comfortable with your company but still felt safer talking to a person. On Tues.1/8 I spoke with Dov. He took an order for me for a Canon S300 digital elph. When he asked about shipping I told him I wanted it in 2 or 3 days so I would need the 2 day shipping, after checking where it was going he suggested sticking to regular delivery he was pretty sure it would be there in that amount of time. He was right! 48 hrs!

I wanted you to know you're getting great reviews on line and if all your sales help is as great as Dov you business must be doing GREAT! Some time in the future I'll be looking for a digital camera and yours will be the first site I hit!

Thank You

Christine P.

This was my second time ordering from 17th Street Photo, and again, I was completely satisfied. Immediately after ordering my flash, I received an e-mail confirmation. Later on the same day, I received a shipping confirmation e-mail with a shipping number. My flash arrived three days after I ordered it in perfect condition. I received no hassles and will definitely order from 17th Street Photo again.

Mathew B.

Orlando, FL

I would like to direct this message to Sam. I wanted to let you know how impressed and pleased I am about the way my purchase was handled today. I have to admit I ordered on-line from another company 2 weeks ago and each time I called them to get a shipping update, I was given the same story of "it will ship today". Their phone line was always busy and it usually took several hours to get through. Today I found out from them that the camera was on backorder and they weren't sure when they would be getting a new shipment. I immediately cancelled my order and started looking for a new seller. I came across your site and decided to call and get a product status. When I called I had the pleasure of talking to you, Sam. You were professional, courteous and told me that you had all of the items in stock. I got a final price and you told me I'd get an e-mail confirmation, and sure enough it was there in my e-mail box when I got home from work. When all was said and done you had a better price and I got priority overnight shipping cheaper than the other vendor's standard UPS delivery. Also, you told me about the $35 product rebate which the other vendor failed to mention/include.

I'm looking forward to getting my camera tomorrow in time for Christmas. Sam, thanks again for providing such wonderful products and OUTSTANDING customer service. It has been a true pleasure. Please feel free to use these comments on your web site (I noticed that you had an area for testimonials). Thanks again and have a great holiday season.

Tim F.
Raleigh, NC

12/19/01

Just wanted to let you know that our order of the Canon S110 camera arrived when you said it would and it works great. It is a pleasure to work with a company that shows such great customer care and has very reasonable prices.

You can be assured that 17th Street Photo will be the first place we look for any of our photo needs in the future, and will be recommended to our friends.

Thanks again and happy holidays,

Ron and Jan M.

Springfield, Illinois

12/20/01

I ordered 2 digital cameras from 17 Photo on Sunday Dec 16. After doing

considerable research on the Internet. I was drawn to your site partially due to the price of the camera and partially due to the recommendations by other customers who raved about your service. The 2 cameras arrived when you said they would which is remarkable due to the lateness of the holiday season. I would definitely recommend your site to anyone looking for both a good deal and prompt, reliable service. You certainly deserve a 5 star rating.

Donald D.

Marlboro, MD

12/16/01

Hi Customer Service,

Bravo, this is what I call service. I never expected my lenses will arrive so fast during Christmas. On 12/17/01 I have placed my order and on December 20th I have received my lens by FedEx, 3 days flat! I must say you have just won another loyal customer.

Soumya M.

Fremont, CA

12/21/01

Thank you for your service as promised and your response. It is heartening that there is an internet photo gear sales company that actually does what they say they will do.

17th Street Photo is head and shoulders above the competition. I will definitely keep your company on my internet explorer favorites list and do business again.

Thanks

John T., Missouri

12/21/01

I have to say that I'm really impressed with 17th Street Photo Supply, less than 24hours after I ordered, I got my package. What a great experience, this was as smooth as ordering from Amazon.com. I have recommended your site to many people, and hope you get additional business.

Thank you,

Frank C.

McLean Va.

12/05/01

Dear Dov,

Thank you so much for your service while ordering my camera on Monday morning.
I was so thrilled to have it in my hands Wednesday! The delivery was very prompt -
thanks for that. Also, let me reiterate that I used 17th Street Photo for a couple of
reasons. The first was that your store had the highest consumer rating on search engines. Secondly, the price was right. This N65 is my first SLR camera and I
have been researching for 6 months to find the right camera to fit my needs. The Internet
was a huge asset in this decision. Thank you for your web site!

God Bless New York and God Bless America!

Amy S.

Berne, IN

12/07/01

____________________________________________________

*I don't "sincerely thank" many people ... what I say is what I mean - - no B.S.

Thanks again,

John S.

Turnersville, NJ

12/09/01

_________________________________________________________ Dov-

……Thank you very much for all your help. You answered all my questions and helped me to choose the best camera for my needs. The camera was well packaged and shipped promptly.

You have a well-run and very professional business. I will definitely buy from you again, and will highly recommend you to anyone I know shopping for photo equipment! Thanks again. And have a nice weekend.

Robert S.

Elmwood Park, NJ

______________________________________________________

I want to express my appreciation for the prompt and honest dealing on this order. I ordered the camera kit Monday morning and received the shipment today (Wednesday). The contents were exactly as promised in your internet ad.

It is refreshing to deal with a company that delivers as promised in their ads. I had previously submitted an order for this item with another internet dealer. They called me to substitute another camera which was made by the same company and they assured me was identical except for the label. I tentatively agreed and researched the manufacturer information on the internet and found the recommended substitute was technically inferior and the selling price was significantly less than the price of the camera I had ordered. I called the other dealer back and canceled the order. I then found your ad and after researching I submitted the order to you.

I liked the way you itemized the shipment contents. The shipment was received and all components were contained exactly as stated in your ad. I will check your ad in the future and if you sell the product I will give your company first priority for the order.

Sincerely,

Malcolm B.

Rockledge, Fl

_______________________________________________

I can't believe the prompt service I get from you guys.
You're the best.
This is my 5th purchase from your website in this last year and I'm not through yet.

Sincerely,

Stuart P.

10/19/01

Hi,

Thanks for the great service - my Olympus lens arrived here in the UK safe and sound (and considerably less expensive than at UK prices!). I will definitely be buying again in the future and recommending your services to others!

Thanks,

Malcolm L.

U.K. England

10/29/01

Wanted to let you know that I've kept an eye out to see if I could beat the price I got from you guys on this camera I bought, and I haven't been able to. You have the best prices, and great service.

Thanks!!!

Victoria M.

Marlboro, MA.

10/31/01

Thank you for the excellent service. I spent quite a bit of time looking for the best price on this camera and 17th Street Photo couldn't be beat. I called once to confirm the price and your staff was extremely helpful and efficient. They seemed to have an answer to every question I asked at their fingertips. The second time I called to re-confirm the price and place my order and received the same treatment. A great price and smart efficient service! Thanks again.

James N.

Albuquerque, New Mexico

11/28/01

Dear Dov and 17th ST Photo-
I ordered a Nikon binocular yesterday afternoon and the package from

you arrived this morning via FEDEX. The package was unblemished, and

your service was exemplary. Your telephone manner was informative, relaxed,

and truthful. I thank you again for your good service and I have no doubt that I

will do business with you again in the future. Best wishes-

George C.

Liverpool, NY

8/24/01

THANK YOU FOR A GOOD PRODUCT AT A GOOD PRICE AND GOOD SERVICE!

Elmer T.

Downingtown, PA

8/27/01

I would like to greatly praise the service that you provide. The great prices

and extremely prompt turnaround time will bring me back to your company in

the future, and I will be sure to recommend your company to my friends. In

my attempt to purchase a digital camera, I unfortunately dealt with a number of

companies whose service was just horrible. It was a pleasure to order from

your company. Thank you very much.

Sincerely,

Carina H., Ph.D.

Berkeley, CA

8/28/01

I received my order today, right on time. Everything was well packed and in perfect condition. I will be honest ... I was a bit concerned with your super low prices ... worried about possible "gray market." You were as true as your word ... authorized dealer, brand new, sealed box, full warranty. I cannot begin to tell you how impressed I am with you, your service, your prices, and your efficiency. You guys are the "L.L.Bean" of online photo stores! I am definitely IMPRESSED!

Jerry A.

O'Fallon IL

8/28/01

Thank you so much for your excellent prices and extraordinary service. Sam told me that I should have my camera by Tuesday but I didn't get my hopes up since Monday was Labor Day. It arrived--and it was perfect timing since today was the first day of school and you know I took pictures of my three guys heading off to school. I'm so glad I found you on the web and I am definitely recommending you to my family and friends. Great job!!!

PS - I know I was promised 5 rolls of film but I was thinking I would get 15 exposure rolls like the "freebie" they throw in with new purchases--I received 5 rolls of 40 exposures! Thanks again!!!!

Maria F R.

Menlo Park, CA.

9/05/01

Dear 17th Street Photo:

I am happy that I purchased my very first camera from your online store. Your reputation, excellent selection, easy order process, timely responsiveness, and speedy delivery enabled me to own a great product less than 24 hours after I made the decision to buy! I won't hesitate to return for future purchases or refer others to your store, thanks again.

Sincerely,

Annette H.

Chicago, IL

9/07/01

….. regarding the service experienced thus far are all extremely positive. Dov was extremely helpful and polite on the phone. He answered all of my questions and did not apply any ‘pressure tactics´ to convince me to buy products. As a result, I felt very comfortable and confident in your service and ended up purchasing additional products that I planned on buying at other stores. I am very impressed with the quality of service as well as impressive prices offered by your company.

Sincerely -

Kevin S.

San Francisco, CA.

9/25/01

I recently ordered the Minolta Maxxum 9, along with the vertical side grip
and well as the Sigma 170-500mm zoom lens.
I just wanted to email you guys and thank you for the great service I
experienced when ordering from your website. Your low prices and great
selection are great incentives to keep customers returning, but your customer
service is exceptional. I would like to especially thank Allen for his email
concerning the Sigma lens.
Because of the personalized attention I received, I'm definitely a customer
for life.
I recently attended an outdoor concert and my new camera equipment was the
envy of even the so called professionals with the local newspapers. Your
prompt shipping made the last weekend a great success.
Once again, thank you.

Sincerely,

Stuart L. P.

Soquel, CA

6/12/01

In this day and age where consumers are quick to complain, I wanted to take
a moment to be as equally quick to say thank you! I ordered an Olympus B-30
battery pack for my E-10 digital camera. I placed the order on Sunday
evening, received confirmation on Monday and received the item early
Wednesday afternoon - in California!! That is service at LIGHTNING speed!!

Thanks so much for the convenience and outstanding service, I look forward
to shopping with you again!!

Ken G.,

6/14/01

17th Street Photo-

I wanted to personally say Thank You for the great service and quality
merchandise! I would especially like to thank Sam for putting up with me and
answering all of my (too many!) questions and also Diane for helping me track
the package to my door!

The camera arrived right on schedule, just in time to bring along on my
vacation. I leave Friday, so getting the camera today (Wednesday) was very
nice! I have not used 17th Photo before, but will not hesitate to
recommend you to anyone looking for a great deal on equipment from a friendly
group of people! I am 200% satisfied with the entire sales and shipping crew!
I will be back in the future for all my photo needs!

Thanks Again!

Regards,

Robert M. -Coolpix 995

Van Nuys, CA.

6/28/01

I just wanted to write you an email thanking you for processing my order so quickly and efficiently. I ordered a Pentax ZX-7 with 28-80 lens package on Monday, July 16. I received it from FedEx on the morning of July 18. I wasn't even expecting it until Friday, July 20! Everything I ordered was packaged neatly in its box, along with extra film and batteries, which I thought was a nice touch. Lastly, I was very impressed with your pricing. The total package, including camera body, lens and various accessories, was still less expensive than what I would've paid at either camera store chain in my hometown for the body and lens alone. I will definitely be ordering more products from your store, and will highly recommend your online business to anyone in the future.

Sincerely,

Julie C.

7/18/01

My husband and I want to commend you on both the quality of your products and the exceptional quality of your service. We ordered two Canon binoculars on Tuesday afternoon at around 4:20 p.m. We live in Oregon, and the binoculars arrived yesterday, Friday!

It seems very few companies are concerned with customer service these days, and you are certainly the exception to the rule!! Thank you so very much! You most assuredly rate five stars with us!!!

Sincerely,

Patricia C. R.

Heppner, OR

7/21/01

Hello-
The photo equipment arrived yesterday May 8, 2001 safely.
I want to tell you that I appreciate very much your quick responds to my emails to you and the fast delivery of goods.
I hope i'll enjoy the equipment I bought.
Thank you again and all the best

Itamar B.,

Israel

5/09/01

TESTIMONIALS

Too often I have been penny wise and pound foolish, going for the lowest price, but this time I paid attention to reviews.... What a wise decision. I couldn't have been treated more courteously and generously . I spoke several times to Martin and Orlando, both of whom were always patient and congenial in assisting me. It was also a rare experience to dial an 800 number and speak directly to a person--no tedious "press 1," press 2," " press 3"....options, no recorded voices, and no snippy representatives--just real live human beings genuinely trying to help a customer. I am highly recommending your store and services to friends and family. Feel free to use my response in your store's rating (and in considering a raise or promotion for Martin and Orlando).
Thanks so much. I'm not too savvy when it comes to cameras so I was really worried about making the wrong decision. Your help was most appreciated.

Sincerely,

Kathleen S.

Dear 17th St Photo,

Thank you for your excellent customer service. Recently I purchased a new Minolta digital camera elsewhere and looked for an IBM microdrive for travel.

Your site not only had the best price for the

MicroDrive, but you were the only ones touting the

current $50 rebate for purchase. I downloaded the

rebate form and placed my order with you. When I made

a follow-up phone call, I received no hard sell and no

threats of delayed shipment unless I purchased

overpriced accessories, just a courteous answer to my

question and a promise of fast delivery.

The order was received on time as promised, and you

had also included an extra copy of the rebate form.

Please accept my sincere thanks for your courteous and

prompt service as well as your good value and respect

for the customers' pocketbooks.

My only regret is that I did not find your website

before I purchased my camera. I will be certain to

shop with 17th St Photo for my future camera needs.

Gratefully,

Cate Merritt M.

Cobb, CA.

I wanted to take a minute to tell you how impressed I am with your company. On Wednesday I ordered a digital camera from you at 10am. At 2pm, I received an email telling me it had shipped. At 2pm Thursday afternoon, I checked the Fed Ex tracking number to find it had already arrived at my home. I have to tell you, I have purchased many items over the web and through catalogs. No one, I mean NO ONE, has ever delivered this kind of service for me. You will have all of my future business and I will make sure my colleagues here at Yale are aware of your dedication to customer satisfaction, as well. Great Job all the way around.

Regards,

Dave R.
New Haven, CT.

It has been a grueling experience trying to find the best price on a digital camera AND deal with a company with integrity. Again, I point out to you, I am no novice at internet shopping... I have literally spent tens of thousands of dollars on the internet and NEVER have seen such deceptive practices and disreputable practices. As noted in my original email (below) I have been to camera buying hell and back. But I was determined to get this camera.

I preserved and after doing some further research. I found out there are a lot of folks out there who have gone through the same deceptive business practices that I did with a multitude of companies. And after all the bad experience I had with camera dealers in New York, I hesitated to deal with anyone from that state. But I digress...

One company's review based on real customers' input, stuck out like a sore thumb ***** 5 stars all the way, so I gritted my teeth and choose 17th Street Photo. I can now say... they earned all 5 of those stars!

* They had complete camera info, not a brief synopsis

* They do NOT have an asinine return policy

* They said at BizRate & PriceGrabber the camera was in stock - and it was!

* They said the camera was brand new, and it was

* They said they would include all the manufacturer's accessories and they did

* They said there would be a warranty and there was

* They gave me a good price: $499.89

* They did NOT gouge me on shipping and handling: $19.82

* When I ordered, they shipped it without demanding a bogus "confirmation" phone call

* The web site said ground shipped items would arrive in 3-5 working days. I ordered on 5/16 (Thursday) & it was delivered 5/20 (Monday). On time delivery and then some!

* The camera was well packed and arrived in good shape

* They guarantee Satisfaction - and I am!

Multiple kudos to 17th St Photo for being what they said they would be and doing what they said they would do! There are good guys out there ... give a 10 for me.

Sincerely,

Amber S.

Hello,

I just received my first order from your company, and I wanted to take a minute to let you know how happy I am with your service. I have always been rather hesitant shopping on-line because of the trust factor, so before I ordered from your store, I did some homework. I read all I could about your service and was very impressed with the reviews I read. It seemed that they were all positive and you guys received a very high rating on Bizrate, as well. It was nice to see that you guys have a secure site, and are listed with the BBB online. I placed my order Sat. May 4 and received my order on Tues. May 7th... on time, and in excellent condition. It was just what I had ordered, and looked like I had picked it up at the local camera shop (except I paid about $150.00 less with your company than the "national chain")

I will be using your services again, in fact I just made another order today!

Thanks!

Tim A.

Avon, OH.

Thank you for your very speedy shipping. I got my scanner today and it works great! I just wanted to say it was a pleasure to do business with your company. I looked at a few other online merchants, and was hung up on, told the item would cost $200 more than listed on their web site, and many other horror stories. 17th street photo did none of the above. The only thing you did was give me great service, at a great price, with no funny business at all. I will shop with you again in the future.

Thanks again,

Justin H.

Seattle, WA

Just wanted to say that you guys live up to your reputation; A+. I'm glad I read the store reviews on a search engine before I ordered. Word of mouth says you guys are the best and I put in a good word for you in my own review. Great prices, fast delivery, low shipping cost, and no sales calls. I'm thinking about a zoom lens for my new camera, so we may be doing business again soon.

Keep up the good work.

Margie W.

Dear 17,
Thank you so very much for my new canon 70-200mm 2.8L IS lens. I ordered it on Friday and I just got it today. It's incredible how fast it got here. Thank you very much. Not only do you have the lowest prices on the lenses I want but your service is also second to none. You've just made a new fan and I'm going to praise your name to anyone who cares. Thanks to Martin for all of his help. I'll see you guys again for the 16-35mm 2.8L when you get it in stock.

Sincerely,
Victor C.

Hello,

I just wanted to say that I approached the entire process of purchasing my new Olympus E10 online with a great deal of concern. What you folks have done COMPLETELY changes my outlook. Polite, helpful, non-pushy salespeople, and very prompt delivery all made for a wonderful experience.

THANK YOU!

-Frank W.

Just wanted to drop a note to thank you for the prompt and efficient handling of a recent order I placed on your web site. After reading many, many horror stories about problems associated with ordering digital cameras, in particular, over the Internet, I was a bit cautious. Your store, however, had high marks and I now know why. My order was exactly right, and it was exactly on time. The price was very good also...

Jonathon N. A.

Louisville, KY

You'd be grateful for my comments? You SURE WILL! I'm thrilled with the purchasing process I experienced with 17th St Photo! I had done some research on cameras and was ready to buy when I found your Web site. The site was easy to navigate and your prices were unbeatable. On Tuesday, 3/19 I ordered my camera. You filled the order immediately and it shipped that afternoon. On Wednesday, 3/20 I had my camera in hand by 1:00 p.m. or so. The camera, being brand new, came in an unopened box and, thus far, had everything in it was supposed to. I've already begun taking photos to become familiar with it. Thanks for your prompt response to my order. I've already told several friends and family about your Web site and will continue to make referrals!

Regards,

Paula K.

Linwood MA.

After pricing what I wanted at major retailer's web sites, I researched all the retailer sites I could find that posted lower prices. I'm sure you are aware that most were bait-and-switch, or bait-and-gouge, or possibly selling merchandise they came by in a less than honorable ways. After finding so much negative information, or allowing for such because of a lack of verifiable information, you might understand my pleasure in finding you.

Anyway, you have gained a happy customer and I will be back as soon as I can afford a good external flash and wide angle lens for the camera.

If you need a reference from a very rural area of New Hampshire, I'll respond to anyone that if they have done the necessary homework - you will be at the top of their list.

Leighton C.

South Sutton, NH

Dear 17th photo

Thank you for your excellent service and responsiveness. I purchased a Canon Eos Elan 7e (plus 2 lenses) over the phone at about 10:30 this morning from your salesman named Dov. He was courteous, helpful, and promised no surprises. It was my first on line purchase and, being a skeptic, I was very nervous. Before 4 pm the same day, I received a purchase confirmation and Fed Ex tracking number (which allows me to online track the FedEx shipment). The prices were just about the lowest on line, and I saved over $120 from camera shops in my area. I am pleased by the service thus far. I will get back to you and follow up when I receive my camera.

Bill W.

New Jersey

To whom it may concern,
I received my camera today and want to thank you for the extremely prompt and professional manner in which the transaction was handled.
I wanted to let you know that the ordering process was a breeze and I was amazed how quickly I received a Fed Ex tracking number.
Great service, great prices and promises that are kept, can only insure a solid future for your business.
I will definitely order from you again.

Thanks,
Please feel free to share my comments with other customers should you choose to.

Frank R.

Coolpix 995 Order

17th St Photo,

I wanted to personally say Thank You for the great service and quality

merchandise! Overall my experience with this company has been excellent your website was easy to navigate, as I knew what I was looking for. Your prices are among the best on the Internet for my product.

Your service of e-mailing me my order number and later the tracking information for my package that was shipped was excellent.

...I was e-mailed the tracking information for my package. I received my camera three and a half days later. The shipment was received and all components were contained exactly as stated in your advertisement and as Canon advertises. The Canon Powershot G2 is excellent and working good as advertise. I have been using the Camera for a couple of weeks now and I am very please with the quality of the pictures and the quality of the camera. My on-line shopping was: Easy, no hassle, no sales pressure, no telemarketing, convenience for me the customer. The phone call that I made to your store was also no hassle, with no additional sales pressure.

Your website computes shipping before you enter your credit card information. Many other camera sites won't. Your company also provides tracking numbers for real time tracking of your package, a great service.

I will definitely order from 17th St. Photo again

I will be back in the future for many other photo needs!

Edward F.

Missouri city, TX

I spent hours on the web studying a variety of suppliers to obtain a Canon Powershot S300. I discovered how many scams are on the internet where suppliers try to get you to order and then bill you, but never provide the product. The lure is their "low price". I finally chose on your company based on a variety of sites providing reviews of your company. I must admit I was still apprehensive ordering from your company. But I now have to admit, I was pleasantly surprised how well and how quickly my online order was handled....

Giorgio L.

Seattle, WA

Dear 17th Street Photo,

I wanted to take a moment to thank you for your excellent service. I found my recent internet shopping experience with you to be fantastic! You´re prices are unbeatable, your web page is perfect and my products were delivered faster than I ever expected.

Your company stands head and shoulders above anyone I´ve dealt with in a long, long time. What a pleasure doing business with you.

Please feel free to use my remarks as you wish.

Thank you very much.

Sincerely,

Craig A.

Bremerton, WA

Hey I just received my order and just wanted to let you know that ordering from you was one of the best online purchases I've made. You're prices can't be beat, your email correspondence is outstanding and delivery times are superb. I will be looking to 17th Street Photo to make battery and memory card purchases in the future. Thanks!

Andy M.

University Park, PA

I am extremely impressed by your organization - not only did I receive my order sooner than I ever expected, but I received this very prompt response to my emailed question and then Dov called ME before I even had a chance to make the call myself! You can believe that I will be checking out your company first before purchasing any other camera accessories or equipment!

Thank you for renewing my faith that service does exist somewhere in the world (and on top of that, yours was by far the best price on the AC adapter I was looking for my new camera).

Elaine L.

Boston, MA.

I received the camera in perfect condition with the warranty. This was the largest ticket item I've purchased over the internet and it was a totally positive experience. No problems whatsoever. I was really impressed that I ordered it at 7:30am and when I checked my email at 9:00am I not only had an order confirmation, but the product had shipped and I had the tracking number. I did my homework on the camera I selected. I searched for the best price and balanced that with the supplier with the best rating. It worked, and I am a satisfied customer.

Kim B.

Shoreline, WA

What a pleasure dealing with you guys! I ordered a camera and accessories via the web site late on a Friday afternoon. On Tuesday, I had the completed Order in hand. Everything was as advertised, I saved

some money and the order was complete. I'll be a regular customer now and I've already recommended you to one of my colleagues. Thanks again.

John E. M.

Bumpass, VA

To 17th Street Photo,

As a first time customer let me give you my newly formed impression of your business. I initially made my purchase through your web-site because I saw you were the cheapest in offering a brand name item that I was actively looking to buy. Even after I added in the normal S & H add-on to your price, I was impressed. I realized that I had made a mistake in the ordering process, and was immediately transferred to Dov to explain the problem. He proceeded to tell me that the computer had already "...somehow corrected it on its own.’ I was impressed. I then asked him (at 3:15 PM) if he may still be able to still ship the same day, whereas he said "...yes!" I was impressed. Now I just received an e-mail from you people stating that indeed the item is on its way to me, and again I am impressed!

Consider yourself listed in my internet "Favorites" file. You have earned my confidence with your price and service and I look foreword to doing business with you again in the future.

Regards,

Gregory M.

Just wanted to send a quick note of thanks for the

outstanding service! I used to be pretty leery of New York photo dealers advertising cheap prices-- there's usually a catch (gray market warranties, additional fees for standard items, shady billing tricks for out of stock items, etc).

So imagine my pleasant surprise when my first order from

your company arrived yesterday, earlier than expected, in perfect condition with full packaging and a US warranty just exactly as your website had promised.

Extremely competitive prices, and absolutely flawless

online service-- who could ask for anything more! Keep up

the great work!

Thanks,

Lynne B.

Island Lake, IL

After reading your reviews and checking your prices on a search engine I felt comfortable with your company but still felt safer talking to a person. On Tues.1/8 I spoke with Dov. He took an order for me for a Canon S300 digital elph. When he asked about shipping I told him I wanted it in 2 or 3 days so I would need the 2 day shipping, after checking where it was going he suggested sticking to regular delivery he was pretty sure it would be there in that amount of time. He was right! 48 hrs!

I wanted you to know you're getting great reviews on line and if all your sales help is as great as Dov you business must be doing GREAT! Some time in the future I'll be looking for a digital camera and yours will be the first site I hit!

Thank You

Christine P.

This was my second time ordering from 17th Street Photo, and again, I was completely satisfied. Immediately after ordering my flash, I received an e-mail confirmation. Later on the same day, I received a shipping confirmation e-mail with a shipping number. My flash arrived three days after I ordered it in perfect condition. I received no hassles and will definitely order from 17th Street Photo again.

Mathew B.

Orlando, FL

I would like to direct this message to Sam. I wanted to let you know how impressed and pleased I am about the way my purchase was handled today. I have to admit I ordered on-line from another company 2 weeks ago and each time I called them to get a shipping update, I was given the same story of "it will ship today". Their phone line was always busy and it usually took several hours to get through. Today I found out from them that the camera was on backorder and they weren't sure when they would be getting a new shipment. I immediately cancelled my order and started looking for a new seller. I came across your site and decided to call and get a product status. When I called I had the pleasure of talking to you, Sam. You were professional, courteous and told me that you had all of the items in stock. I got a final price and you told me I'd get an e-mail confirmation, and sure enough it was there in my e-mail box when I got home from work. When all was said and done you had a better price and I got priority overnight shipping cheaper than the other vendor's standard UPS delivery. Also, you told me about the $35 product rebate which the other vendor failed to mention/include.

I'm looking forward to getting my camera in time for Christmas. Sam, thanks again for providing such wonderful products and OUTSTANDING customer service. It has been a true pleasure. Please feel free to use these comments on your web site (I noticed that you had an area for testimonials). Thanks again and have a great holiday season.

Tim F.
Raleigh, NC

Just wanted to let you know that our order of the Canon S110 camera arrived when you said it would and it works great. It is a pleasure to work with a company that shows such great customer care and has very reasonable prices.

You can be assured that 17th Street Photo will be the first place we look for any of our photo needs in the future, and will be recommended to our friends.

Thanks again and happy holidays,

Ron and Jan M.

Springfield, Illinois

I ordered 2 digital cameras from 17 Photo on Sunday Dec 16. After doing

considerable research on the Internet. I was drawn to your site partially due to the price of the camera and partially due to the recommendations by other customers who raved about your service. The 2 cameras arrived when you said they would which is remarkable due to the lateness of the holiday season. I would definitely recommend your site to anyone looking for both a good deal and prompt, reliable service. You certainly deserve a 5 star rating.

Donald D.

Marlboro, MD

Hi Customer Service,

Bravo, this is what I call service. I never expected my lenses will arrive so fast during Christmas. On 12/17/01 I have placed my order and on December 20th I have received my lens by FedEx, 3 days flat! I must say you have just won another loyal customer.

Soumya M.

Fremont, CA

Thank you for your service as promised and your response. It is heartening that there is an internet photo gear sales company that actually does what they say they will do.

17th Street Photo is head and shoulders above the competition. I will definitely keep your company on my internet explorer favorites list and do business again.

Thanks

John T., Missouri

I have to say that I'm really impressed with 17th Street Photo Supply, less than 24hours after I ordered, I got my package. What a great experience, this was as smooth as ordering from Amazon.com. I have recommended your site to many people, and hope you get additional business.

Thank you,

Frank C.

McLean Va.

Dear Dov,

Thank you so much for your service while ordering my camera on Monday morning.
I was so thrilled to have it in my hands Wednesday! The delivery was very prompt -
thanks for that. Also, let me reiterate that I used 17th Street Photo for a couple of
reasons. The first was that your store had the highest consumer rating on search engines. Secondly, the price was right. This N65 is my first SLR camera and I
have been researching for 6 months to find the right camera to fit my needs. The Internet
was a huge asset in this decision. Thank you for your web site!

God Bless New York and God Bless America!

Amy S.

Berne, IN

I wish to thank everyone at 17th St Photo for the extremely fast turn around time from order to delivery. Two days later, there it was, I was expecting the 3 to 5 business days for the ground shipment. I was very surprised when I returned home to find a package sitting at my front door.

I must admit that I was a little reluctant to order online after reading all the nightmare testimonials stories about the other companies. If anyone reads a testimonial about the 17th Street Photo believe it, it's true. I ordered two Canon S110 Elph Cameras; the cameras arrived in new original Canon boxes and in perfect condition.

Excellent service, keep up the good work.

Jeff W.

Laguna Beach, CA

Just want to sincerely* thank you for straightening out my order. I was pleasantly surprised that you actually phoned me to check on my order in response to my email follow-up - - not many companies would have bothered to do that!

You have an excellent web site with even better prices!!! I have bought a lot of photographic and telescopic equipment in my life and have never found a New York company that was close to yours in customer support and friendliness.

*I don't "sincerely thank" many people ... what I say is what I mean - - no B.S.

Thanks again,

John S.
Turnersville, NJ __________________________________________________________________________

Received my camera today, I opened the package thinking something must be wrong... It was on time, everything was as it supposed to be, no tricks back orders or pressure. I saved $250. I am a very happy man. Thank you 17th STREET PHOTO.

I'll be back. A+++++++++++

Bob J.

Fort Worth, Texas

Dov,

……Thank you very much for all your help. You answered all my questions and helped me to choose the best camera for my needs. The camera was well packaged and shipped promptly.

You have a well-run and very professional business. I will definitely buy from you again, and will highly recommend you to anyone I know shopping for photo equipment! Thanks again. And have a nice weekend.

Robert S.

Elmwood Park, NJ

Greetings,

I want to express my appreciation for the prompt and honest dealing on this order. I ordered the camera kit Monday morning and received the shipment today (Wednesday). The contents were exactly as promised in your internet ad.

It is refreshing to deal with a company that delivers as promised in their ads. I had previously submitted an order for this item with another internet dealer. They called me to substitute another camera which was made by the same company and they assured me was identical except for the label. I tentatively agreed and researched the manufacturer information on the internet and found the recommended substitute was technically inferior and the selling price was significantly less than the price of the camera I had ordered. I called the other dealer back and canceled the order. I then found your ad and after researching I submitted the order to you.

I liked the way you itemized the shipment contents. The shipment was received and all components were contained exactly as stated in your ad. I will check your ad in the future and if you sell the product I will give your company first priority for the order.

Sincerely,

Malcolm B.

Rockledge, Fl

I can't believe the prompt service I get from you guys.
You're the best.
This is my 5th purchase from your website in this last year and I'm not through yet.

Sincerely,

Stuart P.

Hi,

Thanks for the great service - my Olympus lens arrived here in the UK safe and sound (and considerably less expensive than at UK prices!). I will definitely be buying again in the future and recommending your services to others!

Thanks,

Malcolm L.

U.K. England

Wanted to let you know that I've kept an eye out to see if I could beat the price I got from you guys on this camera I bought, and I haven't been able to. You have the best prices, and great service.

Thanks!!!

Victoria M.

Marlboro, MA.

Thank you for the excellent service. I spent quite a bit of time looking for the best price on this camera and 17th Street Photo couldn't be beat. I called once to confirm the price and your staff was extremely helpful and efficient. They seemed to have an answer to every question I asked at their fingertips. The second time I called to re-confirm the price and place my order and received the same treatment. A great price and smart efficient service! Thanks again.

James N.

Albuquerque, New Mexico

Dear Dov and 17th ST Photo-
I ordered a Nikon binocular yesterday afternoon and the package from

you arrived this morning via FEDEX. The package was unblemished, and

your service was exemplary. Your telephone manner was informative, relaxed,

and truthful. I thank you again for your good service and I have no doubt that I

will do business with you again in the future. Best wishes-

George C.

Liverpool, NY

THANK YOU FOR A GOOD PRODUCT AT A GOOD PRICE AND GOOD SERVICE!

Elmer T.

Downingtown, PA

I would like to greatly praise the service that you provide. The great prices and extremely prompt turnaround time will bring me back to your company in the future, and I will be sure to recommend your company to my friends. In my attempt to purchase a digital camera, I unfortunately dealt with a number of companies whose service was just horrible. It was a pleasure to order from your company. Thank you very much.

Sincerely,

I received my order today, right on time. Everything was well packed and in perfect condition. I will be honest ... I was a bit concerned with your super low prices ... worried about possible "gray market." You were as true as your word ... authorized dealer, brand new, sealed box, full warranty. I cannot begin to tell you how impressed I am with you, your service, your prices, and your efficiency. You guys are the "L.L.Bean" of online photo stores! I am definitely IMPRESSED!

Jerry A.

O'Fallon IL

Thank you so much for your excellent prices and extraordinary service. Sam told me that I should have my camera by Tuesday but I didn't get my hopes up since Monday was Labor Day. It arrived--and it was perfect timing since today was the first day of school and you know I took pictures of my three guys heading off to school. I'm so glad I found you on the web and I am definitely recommending you to my family and friends. Great job!!!

PS - I know I was promised 5 rolls of film but I was thinking I would get 15 exposure rolls like the "freebie" they throw in with new purchases--I received 5 rolls of 40 exposures! Thanks again!!!!

Maria F R.

Menlo Park, CA.

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….. regarding the service experienced thus far are all extremely positive. Dov was extremely helpful and polite on the phone. He answered all of my questions and did not apply any ‘pressure tactics´ to convince me to buy products. As a result, I felt very comfortable and confident in your service and ended up purchasing additional products that I planned on buying at other stores. I am very impressed with the quality of service as well as impressive prices offered by your company.

Sincerely -

Kevin S.

San Francisco, CA.

I recently ordered the Minolta Maxxum 9, along with the vertical side grip
and well as the Sigma 170-500mm zoom lens.
I just wanted to email you guys and thank you for the great service I
experienced when ordering from your website. Your low prices and great
selection are great incentives to keep customers returning, but your customer
service is exceptional. I would like to especially thank Allen for his email
concerning the Sigma lens.
Because of the personalized attention I received, I'm definitely a customer
for life.
I recently attended an outdoor concert and my new camera equipment was the
envy of even the so called professionals with the local newspapers. Your
prompt shipping made the